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Outlook plugin not working
All my users are getting this error when attempting to access the Content Central Integration for Outlook plugin. I have uninstalled and reinstalled. Tested with Outlook Desktop client and Outlook web. Same result. I have tried on different networks to
gsdrv_x86-dll fix
Hi There Since a few days i am getting an error message stating gsdrv_x86-dll fix while opening an application, I did the download of using the given link but can someone help me how to install it, Thanks in advance, Neharika Dagar
Approval notification
Is there a way for all approvers in a chain to be notified when the final approval is complete?
Signatures in color
Often it is hard to see the signatures in Content Central.... is there a way to make the signature show in a color, or with a color background?
Limit characters field
Can I limit the number of characters in a field? Maybe with a custom mask?
Corporate Document File Structure Examples? Content Central.
Hello - Do you have some examples of how some of your clients set up the hierarchies, etc. in Content Central We are considering a re-engineering of our current set up and it would be great to see what others are using as best practice. Thanks!
Theres an issue connecting to the Direct Scan Agent....
Does anyone else get this message often on a users computer when they go to Capture a scan? I have one user for whatever reason gets this error message like once a week or once every two weeks. I then go in and uninstall the agent and then reinstall
v7 UI Change suggestion
I know you are full steam ahead with the v7 UI. The most common function our users use are Edit, Edit Properties, and Download. I'm sure this is the same for 99% of your install base. From a usability standpoint your most common functions should always be easily available in one click. And while an additional click might not seem like a big deal to you or your developers it is a big deal to the end user. Especially when they are doing it 100's of times a day. Their is ample room at the top where
Integrations
Does anyone know if Content Central can integrate with other web applications like G-Suite?
Number of Catalogs on one server
Does anyone know...Is their any limit or limitation to the number of catalogs you can have on one server?
Change IP server ContentCentral
How to change admin ip address on ContentCentral's App in server
Deleted Content...
Many of you may know; some of you may not know. When a file is deleted from Content Central it is not permanently deleted. (This is a good thing.) Those items are located in the DeletedContent folder in your installation directory's system folder. Ex. D:\Content Central\System\DeletedContent. (will vary depending on your installation). The fact that the items are not deleted is documented in the manual however I was unable to find out if the system cleans out the DeletedContent folder ever. Thanks
Community Feature Request Voting
Many companies have a forum where the user community can make feature requests. If the request is accepted the user community can vote the request up or down. This ensures that the product/software is meeting the needs of its users (your customers). It also helps developers come up with solutions to the many different ways a company or group of users use the product. Ways in which the developer may not have thought of.
technical support needed
Good Morning: We have a technical issued with Content Central Login Will not stay logged in after box is checked for it to do so. Scanned documents-Requiring long wait for screen to populate & count the documents being scanned.
Classic view termination date
We have upgraded to Version 7.5 but our users really like the user friendliness of the classic view, therefore they continue to use it. That is fine for the interim, however I would lobe to know a time frame of when it will be gone, so I can train them and have them ready to use the new view. Thanks, Jimmy
Capture point software
I would like to know the capture point software price
Content Central, Admin, Event View - Time Zone
How do I change the time zone so that the Event Views Under Administration displays the time correctly? In this example, I logged on at 10:10 AM but the display shows me 2:10 PM.
Product Documentation...
Hi All... I know product documentation is one of the hardest things to come up with as well as keep up with. One of my software development products I use puts out a weekly YouTube video on its channel regarding new features and how to's. They can be anywhere from two minutes to an hour. It might be a thing to consider. Setup a YouTube channel that these videos can be shared on. The videos are not professionally done. They are simple Jing/Screencast videos. Anyway...just an suggestion. Thanks
Missing Zonal
I'm trying to setup a zonal capture job from a monitored folder and can't seem to get it working. I've setup the fields (I've tried both global and non-global) and zones under the Catalog & Documents Type admin page and have setup the capture job in the Catalog Manager. However, when I drop the PDF into the folder I receive the following message: Admin: The Content Central Capture Service was unable to process the following file: ***FILE PATH*** Reason: Missing Zonal - The incoming document did not
HR and other payroll forms
How do other HR/Payroll users of Content Central take their Federal W-4 forms paperless using Content Central and meet the federal requirements for electronic/digital signature?
spanish support
hi do you have support in spanish?
Drag and Drop from Outlook
Hi... Given that Outlook pretty much the defacto business email client. Is it possible to add or expand the functionality of Content Director to allow drag and drop from Outlook to a folder in CC? This would be a huge feature that I'm sure many would like. I know it is doable as I've recently seen other Document Management systems that have a desktop app that allows this functionality. Thanks Joe
Work Queue
Trying to find good documentation/training video's on the Work Queue function of Ademero. Would like to see if someone can assign a document to someone else's work queue. Any pointers would be appreciated. Thanks...
Signature capability with groups
The signature function currently only works when you have a single user in an approval process. All of our approval processes use groups. This is because the same department manager or executive is defined to approve in many different processes. By using groups, I only have to reassign the group to the new manager or executive when they are replaced with a new person. Having the individual users in each approval process would require me to change all approval processes to the new person. I want to
Scanned documents
Is there a way to combine scanned documents?
SINGLE/MULTI button
What does this button do?
Content Central Reports
I was able to set up report template. How do I run actual report? Thanks!
Windows Server 2016
Do you have instructions for installing Content Central on Windows Server 2016? We have been trying to install on 2016 but have been unable to do so. It installs on Windows Server 2012 R2, but we are moving away from that operating system. We need to move our Content Central installation from a server we are decommissioning.
Content Central - Catalog & Documents Type Permissions section
There is ShortLink Sharing function in Catalog & Documents Type Permissions section. What does it do?
General user permissions
I have off site users, that could see everything in their catalog. They just could not delete or modify any docs. Now they can not see any new docs that are added to those catalogs. When I give them admin rights, they can see them. I do not want to give them admin rights. Is there a work around for this??
Retention Policy
Most of the documents in my company we only need to keep for 5 to 7 years. Is there a good way to purge anything older? Do you include Retention Polices?
Capturing Documents
I'm newer to Content Central, what are some of the ways you can scan documents into Content Central? If I need help what are some of the resources I have?
Forms and Internet Explorer compatibility
Our Content Central implementation is heavily based on pdf forms. Every workflow starts by submitting a captured form. Each approver in the workflow must update fields in the form and sign it. Since this requires the Adobe plug in, we are forced to use internet explorer version 11. The new GUI in version 7 has many issues in IE V11. Forms get corrupted because the interface gets locked up trying to update the form. Users cannot delegate substitutes (a feature we purchased). Document types cannot
Trying to get AD working on a Ricoh 3350
I have a customer that has never been able to use the Content Central Connector on their Ricoh unit. They can sign in using an administrator account but any Active Directory accounts will not sign in. I was looking for a configuration document for the Connector applet but can't find any documentation except for the press release of the Content Central Connector being approved by Ricoh. Has anyone else had any issues using Active Directory on the Connector applet. I also was thinking maybe the Ricoh
How do I share documents to non Content Central users?
Or is this not possible... if it is not an option, where do I submit a feature request for this?
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