Forms and Internet Explorer compatibility

Forms and Internet Explorer compatibility

Our Content Central implementation is heavily based on pdf forms. Every workflow starts by submitting a captured form. Each approver in the workflow must update fields in the form and sign it.  Since this requires the Adobe plug in, we are forced to use internet explorer version 11.  The new GUI in version 7 has many issues in IE V11.  Forms get corrupted because the interface gets locked up trying to update the form. Users cannot delegate substitutes (a feature we purchased). Document types cannot be assigned to more than one packet. We also have an issue with the forms not showing the updated version after it is saved. The user must refresh the browser to see their updates. I have logged a number of these issues with support and the answer is that the new version does not work with internet explorer and we should use the old GUI.  Evidently, there are no plans to update the new GUI to work better with IE.  

 

 

What are the future development plans relative to internet explorer and pdf forms?  We have over 200 users and I cannot force them to use the old GUI. The old GUI also does not provide access to the approval queue review screen that we purchased.