Trying to get AD working on a Ricoh 3350
I have a customer that has never been able to use the Content Central Connector on their Ricoh unit. They can sign in using an administrator account but any Active Directory accounts will not sign in. I was looking for a configuration document for the Connector applet but can't find any documentation except for the press release of the Content Central Connector being approved by Ricoh. Has anyone else had any issues using Active Directory on the Connector applet. I also was thinking maybe the Ricoh just doesn't support whatever protocol Content Central uses but wanted to double check the configuration first. Signing in via their web browser works fine but signing in on the Ricoh MFP using the connector applet will not work. Also another strange thing. When they sign in via browser they go to
however when I put that in the connector applet it will not connect, but using
will work so not sure if thats also part of the problem. Sorry for the long post just seeing if anyone else has had issues with this before.