General
Document Type Retention Policy
Retention Policy The Retention Policy screen defines the length of time documents of the document type will be retained in Content Central. With an Enabled policy, documents will expire when the document age becomes older than the 'Length of time ...
Workflow Trigger, Content Query for Date Field Value Evaluation
This applies for Content Central v7.0.6603 Content Query for Date Field Value Evaluation Content Query can be used to return specific documents based on the Field Values, including Date Fields. With Date Field Values, it is matched with a Specific ...
Content Central Minimum and Recommended Requirements
What are the minimum system requirements for Workstations? Software: Microsoft® Windows® 10; or Mac® OS X Microsoft Internet Explorer 11; or Mozilla Firefox® 85; or Google Chrome® 88 Hardware: Dual-core processor 2GB RAM What are the recommended ...
Content Central v7 Approval Process Status System Field
In the previous version of Content Central, there were icons used to determine the status of a document which was in an Approval Process. These icons have been removed and replaced with a system field in Content Central v7 which provides the status ...
Document Version Control Number
This applies on Content Central v7.0.6589. Document Version Control Number The document files in Content Central are stored in Document Root Folder. While only the latest revision of the document is shown in the Content Central website, each revision ...
Drop-Down Fields in Content Central v7
This applies to Content Central v7. Drop-Down Fields Fields can be configured as a 'Drop Down' Field so that the Field Values for a field will be based on selected value(s) from a list of drop-down choices or 'Field Entry Choices. A Content Central ...
"The following Report Templates must be modified or deleted before modifying or deleting this field" Error Message
If a user with an Admin account in Content Central attempts to modify a 'Field' within the system via either the "Administration>Global Fields>Global Field Details" section or the "Administration>Catalogs & Document Types>Fields>Field Details" ...
Event Viewer
Event Viewer The Event Viewer in Content Central allows users to track actions that each user has performed while logged in to Content Central. The event log also maintains records of documents that have been captured. Access it by selecting the ...
Document History
This applies to Content Central v7. Document History Content Central keeps track of the document revisions and changes in the Document History. Major Version Revision The Major Version Revision signifies that that document file itself has been ...
Workflow
Workflow Workflow Rules are combined Triggers and Actions, such that specific actions will be automatically performed in Content Central based from the triggers or user actions. The configured workflow Rules in Content Central are shown in the ...
Packets
This applies for Content Central v7. Packets Feature Several documents can be grouped together as a packet with a field value shared among them. Packets Templates can be configured in the Packet Templates Page. Go to Administration > Packet Template ...
Approval Process
This applies to Content Central v7. Approval Process ‘Approval Process’ are used to move or route a given document along a path of users and/or groups and can be configured in the Approval Process Administration Page. To configure an Approval ...
Edit Documents using Content Director
This applies to Content Central v7. Edit Action The Edit Action allows a user to edit or update an existing document in Content Central using Content Director and the default applications on your Microsoft® Windows® workstation. This requires the ...
Check Out/In Documents
Check Out/In Feature Check Out/In Feature allows a user to be able to mark the document(s) as ‘Checked out’. Checked Out documents will appear in the same user's Work Areas > Checked Out Folder. While document is checked out by a specific user, no ...
Replace a Document
'Replace' Action The 'Replace' Action in the Action Panel allows a Content Central user to replace an existing document in Content Central with an Image document file. EDIT Permission applies. Replace a Document This steps apply in Content Central ...
Custom Message Templates
This applies to Content Central Document Management System v7.0. Custom Message Template Feature Notifications via Email or Internal Message from Content Central can follow a configured format or template. This configured format is the Custom Message ...
Content Central Login
Login Go to your Content Central Website using the Content Central URL or Link in any browser (Chrome, Firefox, Internet Explorer 11, etc.). Each Content Central users should have his/her own user login credentials. In the Login Page, enter: Domain ...
Field Lookup Integration
This applies to Content Central v7. External Data Source Field-Lookup Integration uses External Data Source that is linked to Content Central through ODBC Connection. External Data Source can be configured/linked to Content Central from the ...
"There was a problem while committing: File is locked." Error Message
If the "There was a problem while committing: File is locked." error message occurs in Content Central when attempting to Access or Capture a document into the system to either the Coding Queue or the Folder Browser, this may be due to insufficient ...
Outgoing Email Server, ‘Send As’ Permission for User Email Account
This is regarding – · Issue, Unable to send documents from Content Central, when the user’s email address in the Profile is NOT the outgoing email account. · There is no issue when document is sent from a user using the ‘outgoing ...
How to Add or Delete Dashboard Widgets in Content Central v7
To modify a Widget in Content Central v7, you will first have to log into the Dashboard section. ADD a Widget: In the Dashboard section of Content Central, you can use the action button (the '+' icon) at the bottom right corner to add a Widget to the ...
How to locate your Content Central version.
You can locate your Content Central version under the following areas: 1. On the Login screen of Content Central below the LOGIN button. 2. On the Dashboard area of Content Central v7 under the User Menu. 3. On the Options section of Content Central ...
Document Type Permissions
Document Type Permission Document Type Permissions can be configured and assigned to specific Users and Group from the ‘Permissions’ page of the configured Catalog and Document Type. Go to Administration > Catalogs & Document Types > (Specify Catalog ...
Users and Groups in Content Central, CCv7
How to Add Users in Content Central 1. Login to Content Central - as ‘Admin’ or member of Administrator Group. as user or member of group with Administration Permission for User and Group. 2. Click ‘Administration’ found in the Menu Items. 3. In the ...
Copy, Cut and Paste Document in the Folder Browser
This applies in Content Central v7. Steps to Copy or Cut and Paste 1. Login to Content Central. As an Admin or member of the Administrator Group. Or, as a user proper permission to the configured Catalog and Document Type. 2. Go to Menu > Folder ...
Content Central User Basics 2
This applies to Content Central v7. Search for Documents 1. Login to Content Central URL As Admin or member of the Administrator Group. Or, as a user with SEARCH permission to the configured Catalog and Document Type. 2. Click 'Menu' >'Search' > ...
Content Central User Basics 1
This applies to Content Central v7. Capture a Document Electronically Using the ‘Capture New’ Page is one of the many methods to capture or import a document file to Content Central. 1. Login to your Content Central Link (URL) - As Admin or member of ...
How to Switch Between Content Central v7 UI and Classic View
1. After you log into Content Central v7 you will be on the Dashboard of the v7 UI interface, from there you can click on the User Menu at the top right and go to Options. 2. Once you are in Options, click the box next to the "Use Classic View on ...
Export Results Feature, CCv7
Export Results feature in Content Central v7.0 allows users to download a report based on all current documents showing in Content Central. The downloaded report is an XML File, that can be opened using Microsoft Excel as an XML table. While there is ...
Add Entry Feature in the Folder Browser
The Add Entry Feature in Content Central allows users to add document files straight to the Catalog Folders. This applies to Content Central v7. Add Entry Feature Steps Click ‘Folder Browser’ in the Menu Panel. Click on a Catalog Folder. Navigate to ...
Steps to Update User Profile and Password, CCv7.0
Login to Content Central using your Content Central Username and Password. Login to Content Central. Click ‘User Settings’ icon. Click ‘User Profile’ in the pop-up User Menu. In the Profile page, update your profile details. Click ‘Apply’. Password ...
Outgoing Email Server in Content Central
Outgoing Email Server Features Outgoing Email Server allows the following features in Content Central: Sending/receiving of email message notifications to your user’s email inbox Sending of documents from Content Central to recipient’s email inbox ...
Active Directory Integration to Content Central
Active Directory Integration Features If you are using Active Directory for your Windows User Accounts, you have the option to integrate Active Directory to Content Central. When Active Directory is integrated to Content Central, the following ...
Password Protected Emails and ZIP Files from Content Central
Environment: Content Central c7.0.6373 or later versions. System Setting: 'Force encrypted password protection of zipped attachments' CHECKED Feature: When sending a document file via the 'Email' Action Menu in Content Central, a user has the option ...
Unable to determine the provider name for connection of type 'System.Data.SqlClient.SqlConnection'.
This is likely the same as: https://support.ademero.com/support/ademero/ShowHomePage.do#Solutions/dv/300d64ad2bb7e4b8223470d466c0e147afb6719abeecaa48
Content Director doesn't work after updating to Chrome version 58
Users that have upgraded to Chrome version 58 may experience an error with Content Director when they try to edit a document. The error may read, "There seems to be a problem...A connection cannot be made to Content Director." This issue is resolved ...
Capture Service in Content Central Crashes ntdll.dll
If the Content Central Capture Service shuts down repeatedly and you notice the following error in the Windows Logs, under Application you need to upgrade to version v7.0.6340 or later. This affects customers that are using Qcards or custom barcodes ...
Steps to Create or Modify Custom Message Template
Steps to Create or Modify Custom Message Template These steps apply to Content Central v7. 1. Login as ‘Admin’ or member of Administrator Group. 2. Click on the Menu Icon from the top-left portion of the Content Central WebPage to show the Menu ...